Cookie Policy

Last updated: November 27, 2024

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember your preferences and provide a better user experience. Cookies are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

Randy's Appliance Service uses cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure access to appointment forms, and service area selection.
• Functionality Cookies: These cookies enhance user experience by remembering your preferences and choices, such as contact information and service area.
• Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. This helps us improve our site and make it more user-friendly.
• Marketing Cookies: These cookies may be used to show you relevant advertisements based on your interests and browsing behavior.

Types of Cookies We Use

Essential Cookies

These cookies are required for our website to function and cannot be disabled:

• Session Management: Maintain your session while you browse our site
• Security: Protect against fraud and unauthorized access
• Form Processing: Enable proper functioning of contact and appointment forms
• Cookie Consent: Remember your cookie preference choices

Functionality Cookies

These cookies enhance your experience by remembering your choices:

• Contact Information: Remember your details for faster form completion
• Service Area: Save your location for relevant service information
• Language Preference: Remember your language settings
• Navigation: Remember which pages you've visited

Analytics Cookies

We use these to understand how visitors use our website:

• Google Analytics: Track page views, user behavior, and website performance
• Service Usage: Understand which services customers are most interested in
• Technical Performance: Monitor website loading times and functionality

Marketing Cookies

These cookies help us provide relevant content:

• Interest-Based Content: Show relevant repair services based on your location
• Communication: Help us send relevant information about our services

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages:

• Google Analytics: For website analytics and performance monitoring
• Social Media: Social media buttons and sharing features
• Map Services: Embedded maps for service area information

Managing Your Cookie Preferences

You have several options for managing cookies:

• Browser Settings: Most web browsers allow you to control cookies through their settings
• Cookie Banner: You can adjust your preferences using the cookie consent banner on our site
• Opt-out Tools: Use industry opt-out tools to manage advertising cookies

Browser Controls

You can control cookies through your browser settings:

• Accept All Cookies: Allow all cookies for the best experience
• Reject Cookies: Block all cookies (may affect website functionality)
• Selective Control: Choose which types of cookies to accept

Impact of Disabling Cookies

Please note that disabling cookies may impact your experience on our website:

• You may need to re-enter information more frequently
• Some website features may not work properly
• Personalized content may not display correctly
• Service area information may not be saved

Cookie Retention

Different types of cookies are stored for different periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a specified period (typically up to 2 years)
• Essential Cookies: Maintained only as long as necessary for website operation

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about our Cookie Policy or wish to make changes to your cookie preferences, please contact us:

• Phone: (252) 457-0388
• Email: theogrimes@randapplsvc.com
• Address: 137 Danruth Rd La, Poplar Branch, NC, 27965