Privacy Policy

Last updated: January 2024

At Randys Appliance Service, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact information (name, phone number, email address)
Service address and appliance details
Payment information for service transactions
Communication preferences

How We Use Your Information

We use the information we collect to:

Schedule and provide appliance repair services
Communicate with you about appointments and service updates
Respond to your inquiries and requests
Improve our services and customer experience
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service technicians who need it to complete repairs
Payment processors for transaction handling
Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

Cookies and Tracking

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, though some website features may not function properly.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Randys Appliance Service
137 Danruth Rd La, Poplar Branch, NC 27965
Phone: (252) 457-0388
Email: theogrimes@randapplsvc.com