Terms of Service

Last updated: January 2024

By accessing and using this website or scheduling services with Randys Appliance Service, you agree to be bound by these Terms of Service.

Use of Website

This website is provided for informational purposes about our appliance repair services. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.

Service Appointments

When you schedule a service appointment with us:

You agree to provide accurate information about the appliance issue
You agree to ensure access to the appliance at the scheduled time
You understand that estimated arrival times are windows, not guaranteed exact times
You may cancel or reschedule with reasonable notice

Pricing and Payment

Our service pricing:

Diagnostic fees are waived when repairs are completed
Quotes provided are estimates; final prices may vary based on actual work needed
Payment is due upon completion of service
We accept cash, check, and major credit cards

Warranty and Guarantees

We offer a 90-day warranty on labor for repairs. Parts may carry separate manufacturer warranties. This warranty covers the specific repair performed and does not cover new issues or damage unrelated to the original repair.

Limitation of Liability

Randys Appliance Service shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid for the specific service rendered.

Service Guarantees

If the same issue recurs within 90 days of our repair, we will return to diagnose and fix the problem at no additional labor cost. This guarantee is subject to verification that the issue is the same original problem.

Intellectual Property

All content on this website, including text, images, and logos, is the property of Randys Appliance Service and is protected by copyright laws. You may not reproduce or distribute content without written permission.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website or services after any changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us:

Randys Appliance Service
137 Danruth Rd La, Poplar Branch, NC 27965
Phone: (252) 457-0388
Email: theogrimes@randapplsvc.com